Welcome to the Head v. Citibank, N.A. Website
If you received a call with an artificial or prerecorded voice from Citibank, N.A. (“Citibank”) on your cellular
telephone between August 15, 2014 and July 31, 2024 concerning a past-due credit card account, and you are not a current or former Citibank cardholder, customer, or authorized user, you may be entitled to compensation as a result of the settlement in the class action lawsuit captioned:
Christine Head v. Citibank, N.A., Case No. 3:18-cv-08189-ROS (D. Arizona)
THE SETTLEMENT CLASS
The settlement resolves claims on behalf of the following Settlement Class:
All persons and entities throughout the United States (1) to whom Citibank, N.A. placed a call in connection with a past-due credit card account, (2) directed to a number assigned to a cellular telephone service, but not assigned to a current or former Citibank, N.A. customer or authorized user, (3) via its Aspect dialer and with an artificial or prerecorded voice, (4) from August 15, 2014 through July 31, 2024.
NATURE OF THE CASE
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Citibank will create a $29.5 million fund to fully settle and release claims of persons to whom Citibank placed a call in connection with a past-due credit card account, directed to a number assigned to a cellular telephone service, but not assigned to a current or former Citibank cardholder, customer, or authorized user, in connection with which Citibank used an artificial or prerecorded voice, between August 15, 2014 and July 31, 2024.
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The Settlement Fund will be used to pay settlement awards to Settlement Class Members who elect to participate, after deducting the costs of settlement notice and administration, attorneys’ fees, litigation costs and expenses, and incentive awards to Christine Head and Robert Newton, the consumers who initiated class actions against Citibank.
If you are a Settlement Class Member, your legal rights are affected, and you now have a choice to make:
SUBMIT A TIMELY CLAIM FORM
If you submit a valid Claim Form by December 20, 2024, you will receive a share of the Settlement Fund after attorneys’ fees, costs, and expenses are deducted, and you will release certain claims you may have against Citibank. It is expected that each approved claimant will receive between $350 and $850, depending on the number who submit timely, valid claims.
DO NOTHING
If you do nothing, you will not receive a share of the Settlement Fund, and if you are a Settlement Class Member, you will release claims you may have against Citibank.
EXCLUDE YOURSELF
If you are a Settlement Class Member and you exclude yourself from the settlement, you will not receive a share of the Settlement Fund, and you will not release any claims you may have against Citibank. The deadline to exclude yourself is December 20, 2024.
OBJECT
If you are a Settlement Class Member and you want to object to the settlement, you can write to the Court about why you do not like the settlement. The deadline to object is December 20, 2024.